Frequently Asked Questions
How long does shipping take for my ZERO scooter?▼
We offer free standard shipping on all orders. Your scooter will typically arrive within 3 to 7 business days depending on your location and courier availability.
What is your return policy for electric scooters?▼
You can return your scooter within 30 days of delivery. It must be in original packaging and unused condition to qualify for a full refund or exchange.
What payment methods do you currently accept?▼
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm to help you pay for your scooter over time.
How do you ensure the quality of your scooters?▼
Every ZERO scooter undergoes a rigorous 20-point safety inspection and performance test before leaving our warehouse to ensure you receive a reliable, high-performance machine every time.
New Arrivals
Why Choose Us
Explore the ZERO Lineup
Why Choose Us
Rapid Charging
Full battery in half the time for daily commuting.
Urban Ready
Lightweight foldable frames designed for effortless city travel.
Extended Warranty
Two years of comprehensive protection on every electric model.